- Overview
- What's New in V8?
- Changelog
- Open API Specification 3.0.0 (OAS)
- API Directory
- API Collection
- APIs and References
- OAuth
- API Limits and Credits
- Compliance
- Zoho CRM SDKs
- Metadata APIs
- Customization
- Process Automation
- Security control
- Roles
- Profiles
- Territories
- GETTerritories
- POSTTerritories
- PUTTerritories
- DELETETerritories
- POSTTransfer and Delete Territories
- GETChild Territories of a Territory
- GETTerritories Assigned
- GETAssociated User Count
- GETRetrieve User details Associated with a Territory
- PUTAssociate Users with Territory
- POSTRemove Territories of Records
- POSTAssign Territories to Records
- DELETEDisassociate Users from Territory
- Export Audit Log
- Portals
- Data Sharing
- Company Settings
- Zia
- Core APIs
- Records
- Merge Records
- Share Records
- Mail Merge
- Services
- Appointments
- Appointments Rescheduled History
- Fields Attachments
- Meeting Cancel
- Notes
- Mass Actions
- Related Records
- External ID
- Emails
- Subforms
- Linking Modules
- Others
- Bulk APIs
- Composite API
- Query API
- Notification APIs
Data Backup API
The Data Backup API in Zoho CRM allows users with Administrator privileges to take complete backup of the CRM data, including attachments. The backed up data will be available as a CSV file in a downloadable ZIP file. You can choose to download the backup instantly or schedule it to take place at a specific time of your choice.
Key Features:
File Size Limit: The maximum size for the ZIP file is 1 GB. If the total data or attachment size exceeds this limit, multiple files will be created, each with a maximum size of 1 GB. You can retrieve the download URLs for these files using the Get the backup download URLs API.
Backup Frequency: The number of backups allowed for an organization is determined by the edition of Zoho CRM being used.
Profile Permission:
Only users with Administrator profile can access this feature.
Using the Data Backup APIs, you can:
- Schedule a backup : Set up regular backups at your preferred intervals.
- Get backup details : Retrieve information about scheduled backups.
- Get the backup download URLs : Retrieve links to download your backed-up data.
- Download backed up data : Download your backed-up data files.
- Cancel a scheduled backup : Cancel previously scheduled backups.
- Fetch backup history : Retrieve information about the recent data backups performed.
© 2025, Zoho Corporation Pvt. Ltd. All Rights Reserved.