Organization Profile

When you first set up your organization in Zoho Payroll, you would have entered key details such as your organization’s name, address, and industry. You can view and manage most of these details any time from a single place: the Organization Profile under Settings.

To set up or update your organization profile:

1. Log in to your Zoho Payroll account.
2. Navigate to the Organization Profile page in Settings.
3. Update the fields across the following sections as needed:
   • Basic Details
   • Address Details
   • Contact Details
   • Regional Settings

4. Click Save to update your preferences.

Basic Details

The Basic Details section includes your company’s logo, legal name, DBA name, industry, and legal structure.

Organization Logo

Upload your company logo to personalize your employees’ pay stubs and strengthen your brand identity across Zoho Payroll, including the Self Service Portal.

To upload your organization logo:

1. Navigate to the Organization Profile page in Settings.
2. Click Upload Your Organization Logo.
3. In the popup, choose a file and click Open.

To remove your organization logo:

1. Navigate to the Organization Profile page in Settings.
2. Click Remove logo next to your logo.

The change will reflect on all future pay stubs.

Organization Name

The Organization Name is your organization’s full legal name. This name is used for payroll records, pay stubs, reports, and communications with employees and tax agencies.

The name provided during the organization creation cannot be updated. If there’s an error or if your legal business name has changed, contact our support team with the appropriate legal documentation. We’ll verify and update the name for you.

Doing Business As (DBA Name)

The Doing Business As (DBA Name) is the trade name your business uses if it operates under a name different from its legal name. For example, if your legal business name is Zylker Technologies LLC but you operate under the name Zylker, then Zylker would be your DBA Name.

To add or update your DBA name:

1. Navigate to the Organization Profile page in Settings.
2. Enter your organization’s trade name under Doing Business As (DBA Name).
3. Click Save.

Industry

This specifies the industry or category to which your business belongs. This helps us tailor your payroll-related settings accordingly. For example, Automotive, Construction, Education, and the like.

To update your industry:

1. Navigate to the Organization Profile page in Settings.
2. Select an industry type from the Industry dropdown.
3. Click Save.

Legal Structure

Legal Structure is the classification of your business as defined by government regulations. It affects tax obligations and legal liabilities. For example, Sole Proprietorship, Partnership, LLC, Corporation, and S Corporation.

To update your legal structure:

1. Navigate to the Organization Profile page in Settings.
2. Select your legal structure from the Legal Structure dropdown.
3. Click Save.

Address Details

You can manage your organization’s address details, including the business location and alternate addresses used for filing and pay stubs.

Business Location

The Business Location is the country in which your business operates. This field is pre-filled based on your selection when creating the organization and cannot be changed. To use Zoho Payroll in a different country, you’ll need to create a new organization.

Filing Address

The Filing Address is your registered business address, and appears on all employee pay stubs and tax forms.

To set a different filing address:

1. Navigate to the Filing Address section on the Organization Profile page.
2. Click Change.

3. Select the address from the Select Filing Address dropdown.
4. Click Save.

Contact Details

You can manage your organization’s contact details, including the website URL and primary contact.

Website URL

Enter the URL of your organization’s official website. We may use this information to verify your organization’s identity.

Primary Contact

The Primary Contact email address is used for:

• Communications from Zoho: All important updates related to your Zoho Payroll subscription, usage alerts, and account notifications will be sent to this address.
• Default Sender Email Address: This email address will be used as the default “From” address for email notifications sent to employees from Zoho Payroll.

By default, the Primary Contact is the email address used when your organization was created. To change it:

1. Navigate to the Organization Profile page in Settings.
2. Click Manage Contacts next to the email address.
3. In the popup, click + Add Contact.
4. Enter the Name and Email Address. A verification email will be sent to this new email address.
5. Once the email address is verified, click Mark as Primary next to it.

Regional Settings

Regional settings affect how dates and times appear across your Zoho Payroll organization.

Time Zone

Setting the appropriate time zone for your organization ensures accurate timestamps on pay runs, reports, and audit logs. You would have selected a time zone based on your business location when you first created the organization, but you can update it any time. Here’s how:

1. Navigate to the Organization Profile page in Settings.
2. Select your preferred time zone from the Time Zone dropdown.
3. Click Save.

Date Format

Select how dates should appear across Zoho Payroll. To change the date format:

1. Navigate to the Organization Profile page in Settings.
2. Select your preferred date format (e.g., dd.MM.yyyy [23-06-2025]) from the Date Format dropdown.
3. Choose a separator (e.g., -, /, or .) from the Field Separator dropdown.
4. Click Save.